Auckland City Guide - Business Etiquette

Conducting business in Auckland is no different from the procedure in any other major Western city. There are no cultural pitfalls to watch out for, unless dealing directly with Maori (who will outline any protocols before any meetings), and the only noticeable difference lies with the nature of the country's people. They are notably friendlier, more informal and more relaxed.

Although ties and jackets are worn, jackets may soon be discarded and shirtsleeves rolled up. A more informal dress code also exists in most restaurants and bars, although the smartest restaurants may still prefer a jacket and tie to be worn. Business hours are generally Monday to Friday 0900-1700 and punctuality is appreciated, although no one will be offended if the visitor is a little late, especially at times when the traffic is busy.

As dinner is seen as a time for socialising and not business, meetings mainly take place over lunch. Invitations to dine out or to visit someone's home are far more readily issued than in many other countries and are genuine, not merely as a gesture. The native host will expect to pay for a meal or a round of drinks but guests can step in and pay their turn without creating arguments or offence. Friendliness not formality is the watchword in Auckland.