Delhi City Guide - Business Etiquette

The Indian Hindu greeting is to put both hands together as if in prayer and tilt the head forward. Indian women may prefer not to shake hands, although men will be quite comfortable with it. Language is a very political issue in India, with 18 official languages and 1,600 minor dialects. Although Hindi is widely spoken in Delhi and the north, English is usually sufficient for most business situations. Unless invited to address a person by their first name, use Mr/Mrs/Dr and the surname.

Corporate entertaining is an important part of Indian business life, making business lunches and dinners a good opportunity to demonstrate your understanding of cultural etiquette. The first rule is to eat only with the right hand in the absence of cutlery - the left hand may be used to hold a cup or utensil but should not be used to eat or pass food. The left hand is used for less savoury actions such as removing shoes. Gifts and business cards should be accepted with the right hand or both hands at the same time, as a sign of respect. Shoes should be removed when entering a private home and, when sitting, care should be taken to ensure feet are never pointed at anyone. It is customary to wash one's hands before and after a meal.